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Showing posts with label cloud. Show all posts
Showing posts with label cloud. Show all posts

Wednesday, May 6, 2015

itManageCast Episode 7

For episode 7 we didn't have any guests for you, but we did cover a variety of IT news and events of interest to our listeners.




Host Jason Kennedy discussed the Procurify brand launch event he attended a couple of weeks ago, and most notably shared about that cloud-services innovator's bold move of launching a trade magazine - weird eh? But cool, and a good read.
Company website 
Procurify blog articles
Procurement Sense magazine downloads

Click the link below to download the audio for this podcast.
itManageCast Episode 7 

We also discussed the recent NDP majority election in Alberta, CA and are interested to hear from YOU what ripple effects that may have in the energy and tech sectors in Alberta and beyond.
Send us your feedback via email itManageCast@gmail.com
Follow us on Twitter! @itManageCast

Then we spoke about a few conferences and events of interest to IT professionals including:

ITSM High Performance Service Management Workshop
Thursday May 28 in Vancouver BC
http://www.itsmf.ca/events/

HP Discover
June 2-4 in Las Vegas Nevada
discover.hp.com

The 15th Annual Healthcare Summit
June 22-23 in Kelowna, BC

SANSFIRE 2015
June 13-20 in Balitmore, Maryland
Registration: http://www.sans.org/u/464
Event Information: http://www.sans.org/u/464


The itManageCast podcast is available for download on Stitcher Radio by clicking this link.

Wednesday, December 17, 2014

Cloud ReMix - How Personal Use Can Influence Business Decisions

Most of us spend a lot of time reading and thinking about cloud services for business use, and learning ways to ensure we make the best use of these types of services to benefit our business. Gaining the most efficiency, lowest cost, and least risk.

These are all valuable considerations, and important to be focussing on when making any cloud-based investment in IT services.  But what framework do we use use to make these evaluations?

I was recently contacted by a cloud services company called SingleHop and they wanted to share an infographic they had designed. 


The correspondence I had with Dave from SingleHop prompted me to think about leveraging ways I use the cloud in my day to day life to form the criteria used to evaluate cloud services for business use.


...leveraging every-day cloud experiences (makes the) world of business IT services in the cloud ... much less "mystical."


Further to that thought, is the consideration of how we IT professionals can communicate more effectively with other business professionals when we want them to understand how business services are enabled by cloud-based IT services.  

By leveraging their every-day cloud experiences all of a sudden the mysterious world of business IT services in the cloud become much less "mystical."  

What do you personally use the cloud for every day, or each week? I use it for storage of photos and video, collaboration & productivity with partners on various projects, and email. The fact is, Google holds the lion's share of my personal cloud-based activity and why? Because it's convenient, reliable, and inexpensive.

If you think about it, that reflects back on key cloud-service metrics such as agility, quality of service, and economics. And in thinking about how we value these metrics in our personal use of cloud-based services, we can frame ways to better communicate those metrics with others who don't live in the IT world.

So take a quick look at the graphic from SingleHop, and think about how you can influence business decisions about cloud-based business services based on more familiar personal interactions with the cloud.

And thanks Dave for sharing the graphic. Nice work.






Friday, December 5, 2014

Procurify - What is Cloud-Based Spend-Management Software?

Last night I had the pleasure of being invited to attend the Procurify event hosted at KPMG Canada's offices in downtown Vancouver. The event offered some exceptional networking opportunities but also gave some insight into the Procurify solution of a "cloud-based, online and mobile spend-management software."

As the solution is targeted at the finance folks there was an interesting mix of people and I must say that KPMG & Procurify were excellent hosts. The mix in the audience was an exceptional bonus to the event and provided the opportunities for many to have conversations that ranged beyond the traditional IT/cloud services discussions and talk about diverse business challenges and opportunities.

"Procurify...takes finance and accounting processes that take hours or days and reduces it to minutes..."


The presentation itself included a panel discussion of the service offering, including some quick case studies and a walk-through of signing up & using key functions.

The panel consisted of (L to R):
  • Praven Gupta, QuickMobile CFO/COO
  • Herman Chandi, Procurify VP of Business Development
  • Norbert Huber, KPMG Partner, Management Consulting & Technology Enablement


The elevator pitch for Procurify is that this subscription service which scales to any size business takes finance and accounting processes that take hours or days and reduces it to minutes by making the interface simple to use, and accessible where-ever the people who need it are.

The business workflows targeted by this solution seem to be procurement and travel or other expenses. The workflow was remarkably simple, and watching it in action made me a little jealous of those who have adopted it. I've had to work with the manual processes that this solution targets in the past and have felt the pain. 

As paperwork and chasing people down isn't my strong-suite, the built-in receipt scanning/upload and automated expense submission/approval workflows integrated into the Procurify solution had me drooling a bit. You simply use the mobile app on your smartphone, take a photo of your receipt from the app, and upload it with a minimum of other information needed.  I can see how this could be a game changer for increasing efficiencies and transparency for corporate spending. 

"...biggest challenge with start-ups in Vancouver is getting support in your home town."


Praven Gupta provided some interesting insights on his real-life use of the service, but in the open Q&A afterwards, provided one of the most insightful quotes of the night. When the panel was asked what the biggest challenge as a start-up in Vancouver was, Praveen responded that the "biggest challenge with start-ups in Vancouver is getting support in your home town." 

The observation was that while Vancouver is becoming a hotbed for innovative start-ups and increasingly provides great resources to bring the best & brightest entrepreneurs here, local-based business seem reticent to adopt their products and services - all the big and early sales go over-seas or outside of Vancouver. Praveen challenged Vancouver based business to better understand the service offerings being developed locally and engage with them.


"...biggest challenge with cloud offerings is integration..."

Earlier in the presentations, when giving an over-view of what a cloud-based Software as a Service (SaaS) solution offering is, Norbert from KPMG made the observation that one of the biggest challenges with "cloud (offerings) is integration" implying that having multiple SaaS services can increase the likelihood of data integration and integrity risks. This is a valid point that I'd love to explore deeper with other cloud & SaaS experts - feel free to share your opinions on that matter please!

So in the end, a great and informative event, and I'm very thankful to Procurify and KPMG Canada for inviting me to attend, observe, and share what I've learned with you.

For more information on Procurify or KPMG Canada please check the links in this blog, or follow them on Twitter:
  • #GoProcurify
  • @Procurify
  • @KPMG_Canada


As always, I appreciate your comments and feedback on this article and any others via Twitter or email.

@itManageCast
itManageCast@gmail.com



Wednesday, April 27, 2011

To the Cloud! No! Wait! Come Back! Crap!

My Thoughts and Notes from attending:
Microsoft Align IT Tour 2011: Real World Strategies for Infrastructure Managers
here are all the relevant links & addresses for the session.

Www.Microsoft.Ca/alignit

www.Microsoft.ca/alignitresources

www.Blogs.technet.com/itmanagers

Alignit@Microsoft.com

Twitter: #alignit

www.Microsoft.ca/itpodcast

First, I noticed they are using Dell laptops, prominently placed. Also, the event was streaming video live. Kind of cool.

IT as a Service, Cloud Services

Ruth Morton, technology advisor; @ruthm

Ruth started by quoting Nicholas Carr about how IT matters, how it is becoming a commodity utility.

Cited as an example of how is our world changing for IT Infrastructure Managers, the convergance of consumer technologies and enterprise applications: An Xbox Knect used in a Toronto hospital, so that prior to surgery scrubbed surgeons can interface with patient records using hand gestures. Kind of cool.

Some stats we've likely all heard before:

50% of business devices are expected to be Smart phones by 2014

84% of organisations today have a remote workforce

85% of data centre capacity on average is idle

Because we build for peak capacity but rarely hit it, but can't miss when we need it to empower the business.

70% of IT budgets is spent maintaining data centre operations. I'd challenge that stat applied here, but open for discussion!

Expectations are changing

IT is needed to be a business and productivity enabler (not new). IT is desired to partner to drive revenue, design new solutions, be a proactive business asset, and focus on best practices. Sure, OK.

So now we move the focus to Cloud Computing, the ANSWER TO ALL!! (or maybe not so much, but it makes good marketing hype)

Definition of Cloud Services

Benefits and concepts behind Cloud Computing

  • On demand self service
  • Discussed illustration of private cloud for quickly provisioning test systems
  • Ubiquitous network access
  • Location transparent resource pooling
  • Note that MS Azure (their cloud solution) does allow regional specification but not site specific
  • Rapid elasticity
  • Accommodating peak Usage periods on demand Measured service with pay per use
  • Move business infrastructure from CapEx to OpEx
  • Hold third party responsible for management of Infrastructure (hmmmm...)

Recent research in Canada by CTRC noted a shortage in specific IT skills in Canada, companies are encouraged to invest in skills base of IT folks to close the gap.

Skills deficits: cloud services architecture, virtualisation, SoA

Cloud Architect skill set: look at a biz app, determine if it makes sense to move it to the cloud, are there architectural app changes needed for cloud compatibility, provide recommendations to the organisation on best biz decisions PHP, .net, and other languages are cloud ready Systems Centre is cloud aware.

Charting a path to a vNext environment

Damir Bersinic Sr. Platform Advisor

@Damirb

Damirb@Microsoft.com

Target stores moving 15k virtual machines to MS HyperV SCVMM 2012 announced; it manages VMware, HyperV, and Zen

For the live demo, Damir was RDP'ed into SCVMM console in Toronto.

He showed the conversion utility to move VMs from other hypervisors to HyperV. Converts SCSI boot drive to IDE. Creates a conversion script that you can leverage via PowerShell for bulk migrations taking 25-30 minutes each.

Discussed high availability architecture design, spreading clustered services across multiple virtual and physical hosts.

Executed queries while vm was being moved between nodes to illustrate no downtime during move, but that is dependent on correct architecture to start with.

A recommended best practice is to create a library of templates to speed provisioning of basic machines with standard configuration. But we need to be cautious of VM sprawl; when it is too easy to create hosts, they get created and not organised or retired.

You need process, tools, and education to manage VMs within best practices. Physical host best practices should apply to VMs.

"Virtualisation without management is more dangerous than not using virtualisation in the first place."

Tom Bittman, Gartner researcher

Self-Service Portal

Self service is a new paradigm where Infrastructure Services doesn't control who makes new VMs, they create the templates for systems, and enable the "customers" to create their systems, by setting the rules under which other groups can create VMs, and being the gateway to approve the creation of that system.

Interesting ideas that are incorporated:

  • Charge back model built in
  • Set start and finish dates
  • Launches jobs within VSSC

Question asked, "what's the business case for business users creating their own VMs?"

Answer given: It's a question of definition and semantics. Should really only be technical users.

Private cloud server platform leverages (needs) nearly the whole Systems Centre portfolio to be managed correctly. Start with standardising your directory services Virtualised with a hypervisors Standardise and automate data centre management Enable self service with a portal Evaluate what needs to be on a private cloud versus public cloud

Visual Studio 2010 contains Azure simulation platform (emulator) for developing and testing web apps without actually deploying to the cloud

Platform, database, fabric controller (middleware, service bus, access control) data sync functions in SQL Azure allows data synchronisation between private and public cloud hosts

Security and privacy in the cloud were noted by some (including me!) as a concern, the assumption seems to be made that "because it's on Azure, it's secure." David McLaren president & CEO at VRX Studios didn't actually state this, instead he told us all that his business isn't based on privacy legislation. That I can see...I specifically asked the question about how do they deal with privacy legislation concerns. All three panelists "answered" the question by saying, in effect, "don't put that kind of app or data in the public cloud." I got the feeling that these guys aren't here to answer the tough questions, either technical or business oriented. I was particularly disappointed with David as a panellist because i felt he had little of value to offer the audience and started his answer to each question with a plug for his business. Very off-putting.

Dave Kawula from TriCon consulting was able to sell the concept of private cloud self service, automation, orchestration, and governance. He was very clear on the point that you really need to architect the solution for data latency concerns, privacy, and data protection. I felt Dave had the most value to add to the conversation. He kept the conversation at a high level, but was able to provide realistic direction to the questions without getting bogged down into technical details.

How is back up and data retention managed in the cloud? Bottom line, it is your responsibility to architect a cloud solution that provides that, the public cloud doesn't provide any such service de-facto. Consider latency around replication for near-real time replication so you generally want systems in the same DC.

Question came up of performance for users comparing Office365 and traditional remote desktop technologies. The answer was yes, it will likely be a little slower. :-|